TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Leon Sheehan stories

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Susannah Redstone appointed as General Manager at Digital Island
Mon, 18th Dec 2023
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digital transformation
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cx
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martech
Susannah Redstone, with over two decades of telecoms experience, has been named General Manager at Digital Island.
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Video: 10 Minute IT Jams - An update from Digital Island
Tue, 16th May 2023
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telecommunications
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connectivity
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digital island
Leon Sheehan, CEO of Digital Island, joins us today to tell us more about Digital Island, its new workshop offering, and what the company expects for 2023.
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Digital Island’s new workshop for superior contact centres
Tue, 9th May 2023
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contact centre
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cx
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martech
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
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Digital Island announces AWS Service Delivery designation for Amazon Connect
Tue, 20th Dec 2022
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cloud services
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public cloud
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aws
The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.
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How Omicron-proof technology helped businesses traverse the ‘Big Sick’
Mon, 3rd Oct 2022
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contact centre
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martech
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chatbots
When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.
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Digital Island appoints Grant Sweeney as customer & sales general manager
Tue, 26th Apr 2022
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contact centre
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cloud services
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hybrid cloud
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.