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Leon Sheehan stories

{ "introduction": "

Leon Sheehan is a prominent figure in the telecoms industry, currently serving as the CEO of Digital Island. With his extensive experience, he is dedicated to advancing cloud communications in New Zealand. Leon's interests lie in fostering customer-centric solutions and bolstering the capabilities of contact centres, as evidenced by his initiatives at Digital Island.

Under Leon’s leadership, Digital Island has achieved significant milestones including the AWS Service Delivery designation for Amazon Connect, affirming their commitment to best practices and successful delivery of AWS services. Furthermore, the launch of the Customer Experience Accelerator Lab is a testament to Leon's dedication to enhancing customer experience in the telecoms sector.

Leon also keeps the industry informed through his updates, such as in the '10 Minute IT Jams', where he discusses Digital Island's offerings and future prospects. His proactive approach and innovative strategies have been vital in helping businesses navigate challenges such as the Covid-related disruptions.

" }
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Susannah Redstone appointed as General Manager at Digital Island
Mon, 18th Dec 2023
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digital transformation
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cx
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martech
Susannah Redstone, with over two decades of telecoms experience, has been named General Manager at Digital Island.
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Video: 10 Minute IT Jams - An update from Digital Island
Tue, 16th May 2023
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telco
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connectivity
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digital island
Leon Sheehan, CEO of Digital Island, joins us today to tell us more about Digital Island, its new workshop offering, and what the company expects for 2023.
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Digital Island’s new workshop for superior contact centres
Tue, 9th May 2023
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uc
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cx
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martech
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
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Digital Island announces AWS Service Delivery designation for Amazon Connect
Tue, 20th Dec 2022
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public cloud
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hyperscale
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martech
The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.
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How Omicron-proof technology helped businesses traverse the ‘Big Sick’
Mon, 3rd Oct 2022
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uc
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martech
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open source
When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.
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Digital Island appoints Grant Sweeney as customer & sales general manager
Tue, 26th Apr 2022
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uc
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hybrid cloud
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public cloud
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.