Conversational AI stories - Page 4
Pendo unveils Agent Analytics to optimise AI agents
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Pendo rolls out Agent Analytics to help companies track AI agents in real workflows, spot friction points and turn usage data into improvements.
Dabur Odomos taps contextual ads to lift video views
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conversational ai
Dabur Odomos’ monsoon health push hits 86.95% video completion using Silverpush contextual ads across YouTube and connected TV.
Brands shift to centralised platforms as channels grow
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Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.
Agentic AI poised to transform cyber defence & search
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Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.
Rithum & Stripe partner to power AI agent commerce
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Rithum links its commerce platform to Stripe’s Agentic Commerce Suite, enabling AI agents to handle product discovery and payments end-to-end.
Alayic appoints Planet Zeus to spearhead AI voice PR
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AI voice start-up Alayic hires North West agency Planet Zeus to lead PR and social push for launch of its automated call-handling platform.
Willow & BNP Paribas bring AI to European buildings
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Willow and BNP Paribas Real Estate link AI with digital twins to turn European buildings into conversational, data-driven assets.
Simwood links WhatsApp voice with global carrier tools
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conversational ai
Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.
Huwise unveils Huwy AI agent for corporate data search
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Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.
LG unveils CLOiD robot at heart of new AI strategy
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LG has unveiled its CLOiD home robot as the centrepiece of a sweeping AI strategy linking homes, cars and commercial systems.
Freshworks adds AI tools to streamline customer service
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Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.
Samsung unveils unified AI vision across home & TV
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Samsung sets out unified AI vision at CES, turning TVs, appliances and health services into connected ‘companions’ in daily life.
Samsung unveils expansive ‘Companion to AI Living’ vision
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Samsung has unveiled a sweeping ‘Companion to AI Living’ vision at CES 2026, putting AI at the heart of TVs, appliances and digital health.
AI to transform Australian freight, data & jobs by 2026
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AI is set to overhaul Australian freight, data strategy and jobs by 2026, as leaders shift from pilots to deep, context-aware deployment.
SquadStack.ai unveils in-app voice AI to cut drop-offs
Sat, 27th Dec 2025
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conversational ai
SquadStack.ai launches in-app voice AI assistant to guide users in real time, aiming to curb high-intent drop-offs across key digital journeys.
Commvault maps Asia-Pacific shift to trusted AI autonomy
Mon, 22nd Dec 2025
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conversational ai
Commvault predicts Asia-Pacific enterprises will pivot from AI experiments to resilient, sovereign “trusted autonomy” by 2026.
OpenAI turns ChatGPT into platform with app directory
Sat, 20th Dec 2025
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conversational ai
OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.
Finance firms prioritise AI but struggle to scale it
Fri, 19th Dec 2025
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Finance leaders hail AI as core to strategy, yet fewer than half have scaled it beyond pilots amid legacy, skills and leadership hurdles.
Replit brings app-building tools directly into ChatGPT
Fri, 19th Dec 2025
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conversational ai
Replit’s new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.
Cricket Australia updates app with AI insights, analysis & history
Fri, 19th Dec 2025
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conversational ai
Cricket Australia revamps its Live App with real-time AI insights, chat-style analysis and scorecards going back to 1886.