TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Conversational AI stories - Page 4

Modern office dashboard analytics ai chatbot funnel illustration

Pendo unveils Agent Analytics to optimise AI agents

Last month
#
conversational ai
Pendo rolls out Agent Analytics to help companies track AI agents in real workflows, spot friction points and turn usage data into improvements.
Cozy family living room connected tv monsoon health ad mosquitoes

Dabur Odomos taps contextual ads to lift video views

Last month
#
conversational ai
Dabur Odomos’ monsoon health push hits 86.95% video completion using Silverpush contextual ads across YouTube and connected TV.
Central unified marketing dashboard with connected app icons network

Brands shift to centralised platforms as channels grow

Last month
#
conversational ai
Brands are ditching fragmented martech stacks for centralised platforms as AI, richer messaging and costs expose the limits of siloed channels.
Cinematic neural shield over corporate office cybersecurity scene

Agentic AI poised to transform cyber defence & search

Last month
#
conversational ai
Agentic AI is set to move from hype to frontline tool by 2026, autonomously steering cyber defence workflows and search-led marketing.
Ai shopping assistant data silhouette with floating ecommerce icons

Rithum & Stripe partner to power AI agent commerce

Last month
#
conversational ai
Rithum links its commerce platform to Stripe’s Agentic Commerce Suite, enabling AI agents to handle product discovery and payments end-to-end.
L to r   ric clements  paul gott and lee parkinson   alayic directors

Alayic appoints Planet Zeus to spearhead AI voice PR

Last month
#
conversational ai
AI voice start-up Alayic hires North West agency Planet Zeus to lead PR and social push for launch of its automated call-handling platform.
Modern french office green facade digital twins data flows dusk

Willow & BNP Paribas bring AI to European buildings

Last month
#
conversational ai
Willow and BNP Paribas Real Estate link AI with digital twins to turn European buildings into conversational, data-driven assets.
Global integrated voice communication desk smartphone headsets

Simwood links WhatsApp voice with global carrier tools

Last month
#
conversational ai
Simwood launches WhatsApp Business voice integration, linking Teams, SIP and UCaaS tools to more than three billion WhatsApp users.
Modern office pro using chat interface with flowing data graphs

Huwise unveils Huwy AI agent for corporate data search

Last month
#
conversational ai
Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.
Sleek household robot in modern korean smart home with ev view

LG unveils CLOiD robot at heart of new AI strategy

Last month
#
conversational ai
LG has unveiled its CLOiD home robot as the centrepiece of a sweeping AI strategy linking homes, cars and commercial systems.
Ai customer support command center omnichannel automated workflows

Freshworks adds AI tools to streamline customer service

Last month
#
conversational ai
Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.
Samsung 130 inch micro rgbtv

Samsung unveils unified AI vision across home & TV

Last month
#
conversational ai
Samsung sets out unified AI vision at CES, turning TVs, appliances and health services into connected ‘companions’ in daily life.
Samsung corporate ces 2026 samsung presents  your companion to ai living at the first look main1

Samsung unveils expansive ‘Companion to AI Living’ vision

Last month
#
conversational ai
Samsung has unveiled a sweeping ‘Companion to AI Living’ vision at CES 2026, putting AI at the heart of TVs, appliances and digital health.
Aerial australian freight port highway ai logistics sunrise data

AI to transform Australian freight, data & jobs by 2026

Last month
#
conversational ai
AI is set to overhaul Australian freight, data strategy and jobs by 2026, as leaders shift from pilots to deep, context-aware deployment.
Indian user speaking to smartphone voice assistant app ui

SquadStack.ai unveils in-app voice AI to cut drop-offs

Sat, 27th Dec 2025
#
conversational ai
SquadStack.ai launches in-app voice AI assistant to guide users in real time, aiming to curb high-intent drop-offs across key digital journeys.
Apac cityscape datacenters cloud ai security sovereignty resilience

Commvault maps Asia-Pacific shift to trusted AI autonomy

Mon, 22nd Dec 2025
#
conversational ai
Commvault predicts Asia-Pacific enterprises will pivot from AI experiments to resilient, sovereign “trusted autonomy” by 2026.
Laptop app store grid with workflow icons gears sf skyline bg

OpenAI turns ChatGPT into platform with app directory

Sat, 20th Dec 2025
#
conversational ai
OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.
Bank boardroom ai brain vs legacy servers scaling barriers

Finance firms prioritise AI but struggle to scale it

Fri, 19th Dec 2025
#
conversational ai
Finance leaders hail AI as core to strategy, yet fewer than half have scaled it beyond pilots amid legacy, skills and leadership hurdles.
Visual app builder laptop draggable panels coding icons desk

Replit brings app-building tools directly into ChatGPT

Fri, 19th Dec 2025
#
conversational ai
Replit’s new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.
Cricket australia live app

Cricket Australia updates app with AI insights, analysis & history

Fri, 19th Dec 2025
#
conversational ai
Cricket Australia revamps its Live App with real-time AI insights, chat-style analysis and scorecards going back to 1886.