Conversational AI stories - Page 5

SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.

Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.

Christchurch-built AI platform Caitlyn stars at AWS re:Invent, showcasing secure, explainable enterprise search for sensitive data.

APAC enterprises plan big 2026 AI spend, pivoting from chatbots to sovereign RAG and hyperscale platforms to meet strict data rules.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational ‘front door’ into automated workflows across the enterprise.

LG is marking a decade of its Signature brand at CES 2026 with AI-first ‘quiet luxury’ fridges, ovens and design-led appliance ranges.

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

The two firms launch a joint AI search visibility service to help B2B brands shape how LLMs describe and surface them as people switch away from search engines.

Conversational AI agents are poised to become lawyers’ primary interface to knowledge, automating complex workflows while humans oversee quality.

Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.

Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

AI red teaming blends security tactics with safety goals to prevent exploits in chatbots, defending users from harm beyond classic cyber threats.

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.

Omada has been named a Leader and Emerging Innovator in QKS Group’s SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.

ThoughtSpot has unveiled StartupSpot, a programme offering early-stage firms AI analytics integration for USD $12,999 per year, aiding data-driven product features.

GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.

RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.