TelcoNews New Zealand - Telecommunications news for ICT decision-makers

Digital Island stories

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Susannah Redstone appointed as General Manager at Digital Island
Mon, 18th Dec 2023
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digital transformation
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cx
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martech
Susannah Redstone, with over two decades of telecoms experience, has been named General Manager at Digital Island.
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Video: 10 Minute IT Jams - An update from Digital Island
Tue, 16th May 2023
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telecommunications
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connectivity
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digital island
Leon Sheehan, CEO of Digital Island, joins us today to tell us more about Digital Island, its new workshop offering, and what the company expects for 2023.
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Digital Island’s new workshop for superior contact centres
Tue, 9th May 2023
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contact centre
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cx
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martech
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
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Answering to the hands-free farmer: How Farmlands pioneered Amazon Connect for Kiwi agritech
Mon, 20th Feb 2023
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cx
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martech
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partner programmes
Hands-free, Bluetooth-savvy and constantly on-the-go, New Zealand’s farming community is demanding a ‘digital touch’ as part of the services they seek out.
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Digital Island announces AWS Service Delivery designation for Amazon Connect
Tue, 20th Dec 2022
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cloud services
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public cloud
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aws
The achievement recognises that Digital Island follows best practices and has proven success in delivering AWS services to end customers.
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How Omicron-proof technology helped businesses traverse the ‘Big Sick’
Mon, 3rd Oct 2022
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contact centre
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martech
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chatbots
When businesses were battling through Covid disruptions, contact centres were utilising innovative technology solutions.
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Digital Island appoints Grant Sweeney as customer & sales general manager
Tue, 26th Apr 2022
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contact centre
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cloud services
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hybrid cloud
Digital Island appoints Grant Sweeney as Customer and Sales General Manager to enhance its role as a specialty cloud communications provider in New Zealand.
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Digital Island appoints Grant Sweeney as Customer & sales general manager
Tue, 26th Apr 2022
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contact centre
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cloud services
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hybrid cloud
Grant Sweeney appointed as Customer and Sales GM at Digital Island, to enhance role as communication and contact centre provider in New Zealand.
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How smaller Kiwi telcos are gaining market share
Wed, 17th Jan 2018
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contact centre
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telecommunications
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kordia
But why are we seeing an increase in market share by the smaller telcos at a time where fewer and fewer exist?.
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Spark buys Digital Island – a good move?
Thu, 23rd Nov 2017
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commerce commission
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digital island
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spark
I wasn’t inclined to believe that Spark would leave Digital Island to act as an independent brand as part of its wholesale and ventures division.
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Spark buys Auckland telco company in small but tactical move
Wed, 15th Nov 2017
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cloud services
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telecommunications
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digital island
Ed Hyde, CEO Spark ventures & wholesale, says the acquisition, while relatively small for Spark, is a smart, tactical investment.
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Windows 10 upgrade causing UFB congestion
Mon, 10th Aug 2015
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ddos
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windows
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nz
The Windows 10 upgrade is having a severe impact of local UFB, with network traffic increasing by up to 100% in New Zealand.
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Fibre - What does it mean for your business?
Mon, 22nd Jul 2013
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broadband
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fibre
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digital island
Imagine, an employee on average spends nine minutes every day waiting for files and websites to download. That is more than 53 hours a year!.
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Join the cloud rush
Mon, 29th Apr 2013
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cloud services
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digital island
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cios
UK businesses race to the cloud as Digital Island reports a 65% surge in firms adopting cloud services to stay competitive.
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Telecom unveils XT wholesale partners
Mon, 10th May 2010
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telecommunications
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3g
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nz
Further details have been released on last week's news that Telecom had signed three Mobile Virtual Network Operators onto the network.
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Telecom to wholesale XT
Thu, 12th Nov 2009
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cx
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martech
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slingshot
Telecom has brought forward plans to offer wholesale services on its XT Network by a year, it’s been announced today.
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Telco well placed in Deloitte Fast 50
Fri, 6th Nov 2009
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monitors
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pro av
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zeacom
Telecommunication providers had a strong showing in this year’s Deloitte Fast 50, which ranks the fastest growing companies in New Zealand.
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Farmside in Fast 50
Tue, 3rd Nov 2009
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digital island
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market
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telecommunications
Rural ISP Farmside has been ranked 18th in the Deloitte Fast 50 and has won the fastest growing technology, media and telecommunications business for the Canterbury and Upper South Island region.
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Fast 50 success
Fri, 30th Oct 2009
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telecommunications
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business
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deloitte
Business to business telecommunications company Digital Island has made it onto the Deloitte Fast 50 for the third year in a row.